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Profitec Pro 800 V2 Unboxing and First Impressions

Today I’m going over the unboxing and first impressions of the new Profitec Pro 800 2.0.

This machine was sent to me by Profitec in collaboration with their US distributor Whole Latte Love, but as always, all thoughts and opinions are my own. Review my ethics statement here.

This machine is insanely heavy. It arrived on a small pallet and weighed a total of roughly 150lbs. Luckily the delivery driver was kind enough to help me bring it up the stairs.

So going into the unboxing experience, it surprisingly came in the same size and shape box as the Profitec Pro 700 - despite being like twice the weight.

On top we have our usual accessories box with a manual, plumbed in hose, plumbed in drip tray piece, a tamper that is uninspiring and cheap feeling, and 3 portafilters.

We get a bottomless, single spout, and a dual spout portafilter which is nice to see. All have this very nice wood handle to them and feel well built.

One note about these portafilters is that while they are 58mm, I’m not sure if they’re intended to be used with other E61 machines. The little flanges on the sides on these are at a diagonal versus being straight.

They do still slot in, but I’d recommend against using them with E61 machines and vice versa out of caution.

Okay, moving onto the machine itself. First, the machine is heavy - about 80lbs. It’s still doable alone to bring it out of the box and onto a countertop but be careful and don’t be overconfident.

First step, screw on the lever handle.

Next, remove the heat warning stickers. Also, whoever designs these stickers to leave ungodly amounts of residue behind has a special place in hell.

Please, machine manufacturers, use vinyl stickers or something that won’t leave residue behind.

After a good 10 minutes of scrubbing with a microfiber cloth, I have a nice and clean machine.

The cup warming tray and drip tray have a protective film that also need to be peeled off prior to use.

With the machine unboxed, all that’s left to do is pull a shot.

But before we do that I want to make sure that everything is set to use the water reservoir which means making sure the drip tray is sealed, the water line is set to reservoir and the switch is also flipped to the reservoir position.

Firstly, this machine is astonishingly quiet. Like, wow. Other than the pump filling the boiler, this machine makes virtually no sounds. In fact I think if plumbed in, this machine will make no sounds.

Secondly, the shot is incredibly smooth with a thick syrupy texture. Not a lot of clarity but mostly well balanced with lots of sweetness. I’ve only had this machine for a little bit, but I can already tell dialing in on this is simultaneously going to be tougher but also more forgiving.

Steam is great on this machine, huge steam power but not quite like the Pro 700. Although still very easy to get nicely textured milk.

Build quality wise it’s just about the same as the Pro 700, which is not a bad thing. It’s got a very familiar build quality with obviously some key differences in the wood accents and the fact that the steam and hot water levers are used instead of knobs.

I personally am a huge fan of these levers over the knobs.

There were a few minor cosmetic imperfections I’m not happy with but I’ll save that for the full review.

So anyway, those are my quick thoughts, first impressions, and unboxing experience of this new beast of a machine. I’m super excited to get into further and explore the world of levers.


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